Terms and Conditions
Welcome to Catchaflight.com.au. By using our website, including accessing content, making bookings, or purchasing travel-related products or services, you agree to be bound by the following terms and conditions (“Terms”). Please read these Terms carefully as they contain important information regarding your rights and obligations, as well as limitations and exclusions that may apply to you.
If you do not agree to any part of these Terms, please refrain from using our website or any of our services until you are fully satisfied with them.
General Use of Website
Catchaflight.com.au is intended for personal and non-commercial use. By accessing and using the website, you represent and warrant that you:
– Are 18 years of age or older.
– Have the legal authority to create a binding legal obligation.
– Will use the website in accordance with these Terms.
– Will provide accurate and truthful information at all times.
– Will not use the website for any unlawful or prohibited activities.
Booking and Services
Catchaflight.com.au provides travel booking services for flights, hotels, car rentals, and other travel-related products from third-party suppliers (“Service Providers”). By making a booking through our website, you agree to the terms of this Agreement and those of the specific Service Providers. It is your responsibility to familiarize yourself with their specific terms and conditions, which are typically available on the Service Providers’ websites.
When making a booking, you must ensure that all the information you provide is accurate, including passenger details, travel dates, and payment information. Catchaflight reserves the right to request further documentation for any booking that requires additional verification. Failure to provide requested documentation may result in the cancellation of your booking without prior notice.
Third-Party Links and Responsibilities
Our website may contain links to third-party websites, products, or services that are not owned or controlled by Catchaflight. These links are provided for your convenience only. Catchaflight has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. By using our website, you agree that Catchaflight shall not be liable for any loss or damage arising from your use of any third-party website or interaction with its services.
Payments, Pricing, and Fees
All prices displayed on Catchaflight.com.au are subject to change at any time without prior notice. Prices are only guaranteed once full payment is made, and you receive a confirmation email from us. Certain taxes, service fees, and additional charges may apply and are not included in the listed price. This includes, but is not limited to, baggage fees, seat reservations, or optional service charges imposed by airlines or hotels.
When making a booking, you will be required to provide valid payment information, including credit card details. All payments must be made in Australian Dollars (AUD), and any currency conversion fees or additional credit card charges are the sole responsibility of the user.
Cancellations and Refunds
Please note that many bookings made through Catchaflight.com.au are non-refundable, unless specified otherwise by the Service Providers. Cancellation policies vary by airline, hotel, or other third-party suppliers. If you wish to cancel or modify a booking, you must contact Catchaflight’s customer service team as soon as possible. Refunds, if applicable, will be processed based on the policies of the respective Service Providers and may be subject to administrative fees charged by Catchaflight or the Service Provider.
In the event that a Service Provider changes or cancels your booking (for example, a flight cancellation or schedule change), we will notify you as soon as possible and work with the Service Provider to offer alternative arrangements. Catchaflight does not guarantee refunds or compensation for cancellations or changes initiated by third-party suppliers.
Prohibited Activities
You agree not to:
– Use the website for any activity that violates any applicable federal, state, local, or international law or regulation.
– Exploit or harm minors by exposing them to inappropriate content or otherwise.
– Attempt to modify, duplicate, or reverse-engineer any part of the website.
– Transmit any unsolicited advertising, spam, chain letters, or similar.
– Impersonate Catchaflight employees or misrepresent your affiliation with us.
– Introduce harmful elements, such as viruses, trojans, worms, or malware to the website.
– Attempt to gain unauthorized access to any part of the website, its servers, or databases.
Any violation of these prohibitions will result in immediate termination of your access to the website and may involve legal action.
Changes to Terms and Conditions
Catchaflight reserves the right to modify or update these Terms at any time without prior notice. Changes will become effective immediately upon posting on the website. We recommend reviewing this page periodically to ensure you are aware of any changes. Your continued use of the website after changes to these Terms constitutes your acceptance of the updated Terms.
Limitation of Liability
Catchaflight provides services as an intermediary between you and the Service Providers. We make every effort to ensure that the information on our website is accurate and up to date; however, we do not guarantee the accuracy, completeness, or timeliness of the information provided by third parties, including Service Providers.
Catchaflight is not responsible for any errors or omissions, or for any loss or damage that may result from reliance on the information provided on the website. Additionally, we are not liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of our website or services.
Dispute Resolution
In the event of a dispute arising from your use of our services, you agree to first attempt to resolve the issue through negotiation with our customer service team. If a resolution cannot be reached within 60 days, the dispute will be subject to binding arbitration under Australian law. Any legal proceedings shall be brought in the courts of the state of New South Wales, Australia.
Governing Law
These Terms and any dispute or claim arising from them shall be governed by and construed in accordance with the laws of Australia. By using Catchaflight.com.au, you submit to the exclusive jurisdiction of the Australian courts.
Intellectual Property Rights
All content on Catchaflight.com.au, including text, graphics, logos, icons, and software, is the property of Catchaflight or its licensors and is protected by Australian and international copyright laws. You are not permitted to copy, distribute, modify, or create derivative works from any content on the website without express permission from Catchaflight.
Indemnification
You agree to indemnify and hold Catchaflight, its affiliates, employees, and agents harmless from any claims, demands, liabilities, damages, or expenses (including legal fees) arising out of your breach of these Terms or your violation of any applicable law or the rights of any third party.
Catchaflight values your trust and strives to provide a seamless travel experience. We encourage you to review our Privacy Policy to understand how your personal information is collected, used, and protected. Should you have any questions or concerns regarding these Terms, please contact our support team at info@catchaflight.us.
