At Catchaflight, your privacy and the security of your personal information are our top priorities. As part of the global travel community, we are committed to safeguarding your data and ensuring your personal information is protected at all times. This privacy policy outlines how we collect, use, and protect the information you provide to us. By using our website, you consent to the terms of this policy.

What Information Do We Collect?

To enhance your experience and provide tailored travel services, we collect several types of customer information, including:

Personal Data
– Full Name
– Age
– Gender
– Date of Birth

Contact Data
– Phone Number
– Postal Address
– Email Address
– Preferred Contact Details (Phone or Email)

Booking Data
– Flight and Travel Details
– Passport Number
– Travel Itinerary
– Citizenship Information
– Preferred Airlines
– Travel Dates and more

Account Information
– Login Credentials (Username, Password)
– Account Settings

Social Media Data
Optional data when you link your social media accounts to our site, which may include photos, videos, and social content to help personalize your travel experience.

Billing Information
– Credit/Debit Card Details
– Bank Account Details
– Billing Address

Personal Preferences
We collect information to customize your travel experience:
– Travel, Meal, and Accommodation Preferences
– Seating Preferences
– Communication Preferences

Customer Contacts
With your permission, we may access your contacts to notify them about bookings or travel itineraries.

Customer Reviews & Content
We collect your reviews, ratings, and any travel-related content you share with us, helping us improve our services.

How Do We Collect Your Information?

We gather customer information from the following sources:
– Direct Communication: When you interact with our customer service teams.
– Customer Portals: Through bookings or account activities on our website.
– Third-party Services: From trusted partners.
– Surveys and Feedback Forms*
– Automated Technologies: Cookies and tracking tools that improve your website experience.

How Do We Use Your Information?

Your data is used solely to enhance your experience and deliver high-quality travel services. This includes:

– Managing your travel bookings and services.
– Customizing travel packages to meet your preferences.
– Authenticating customer accounts and communicating regarding reservations.
– Marketing and promotional communications.
– Organizing contests, events, and rewards.
– Billing and payment processing.
– Ensuring data encryption and protection.

We will never share your data with unauthorized or unknown sources without your consent.

Who Do We Share Your Information With?

We only share your data with trusted partners, including:
– Travel Partners: Airlines, hotels, and service providers.
– Business Partners: Collaborators who help provide travel-related services.
– Social Networks: When applicable, for social sharing of your travel experiences.
– Corporate Affiliates: Partnered organizations.
– Customer Support Services: Trusted teams who assist in improving your experience.

We maintain strict agreements with these parties to ensure your data is always protected and handled with care.

How Do We Protect Your Information?

At Catchaflight, we utilize state-of-the-art encryption technologies and follow the highest industry standards to safeguard your personal information. From secure servers to encrypted communication protocols, we take every step to prevent unauthorized access, data breaches, and misuse of your information.

However, we recommend that you also take responsibility for protecting your personal devices and accounts by using strong passwords and security features.

Cookies

We use cookies to improve the functionality of our website and deliver a personalized browsing experience. By enabling cookies, you allow us to understand your preferences and present content tailored to you.

Types of cookies we use include:
– Browser Cookies
– Mobile Cookies
– Flash Cookies
– Web Beacons

You can choose to disable cookies through your browser settings, though doing so may limit the functionality and personalization features of our website.

Third-Party Links

Our website may contain links to third-party websites for additional services or resources. However, this privacy policy does not apply to third-party links, and we are not responsible for their content, services, or data handling practices. Any interaction with third-party websites is at your own risk.

Changes to Our Privacy Policy

Catchaflight reserves the right to update or modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review our Privacy Policy periodically for any updates.